HOSPITALITY, A UNIVERSAL VALUE/AT THE HEART OF ‘PROJECT FONTEVRAUD’
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.” This quote from Gandhi perfectly illustrates our philosophy of welcome at the Fontevraud Royal Abbey. Here, beyond just a range of services, we offer real hospitality to all our guests.
A CONTINUED TRADITION / TO WELCOME, LOOK AFTER, AND SURPRISE OUR GUESTS
The tradition of hospitality runs in our veins at Fontevraud. The Rule of Saint Benedict, which inspired Fontevraud, gave great importance to this element (Chapter 53: ‘On the reception of guests). Today’s ambitions of hospitality at the Royal Abbey are even greater. To welcome, look after, and surprise our guests, this is the team’s dearest wish. Whether a guest at our hotel or restaurant, or a day visitor, everyone is welcomed, pampered, in the same way. Hospitality … the continuation of an ancient tradition at a site wide open to the world!